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Who Are The  Maven's ?

 

We are currently a team of 6 Stylists, 2 Maven In Trainings and 1Director of Magic. We love what do and focus on always helping each other and all of our guests to feel like they're best selves at Maven and@Home.

 

Our specialty is creating looks that are designed for you as an individual. Your features,your lifestyle, your personality, your budget but especially what makes you the most excited. 

Where do I start?

 

Get to know our team and see if there is a stylist that feels just right for you.

Read about our New Guest Experiences

CANCELLATION POLICY

In order to continue providing the best possible scheduling options to our guests, We require 48 hours notice should you need to cancel or reschedule your visit. Should you cancel your appointment with less than 48 hours notice, a 30% fee of canceled service does apply and will be due before a new appointment is scheduled. Cancellations made after the appointment time has started or not showing up for your appointment, will result in a fee of 70% of services and will be due before a new appointment is scheduled. 

RUNNING LATE POLICY

At Maven it’s important to us that we can give you an experience we can be proud of. We understand life is crazy and things happen. However, if you are running more than 10 minutes late according to our clock, the appointment may have to be rescheduled or services reduced to prevent rushing or taking time from the guest after you. Please let us know as soon as possible if you are going to be late. Past Appointment Cancelation fees of 70% will be applied for cancellations due to late arrival. 

RE-DO's & RETURNS

We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we are happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, I will accept 
retail exchanges at full credit for 90 days from your initial purchase

WHERE DO I PARK?

Maven is located in the downtown area of Franklin just outside the center. There are public parking spots in front of the salon and in front of each of the 3 gas stations next to and across from us. There is also a small lot to the left of the building that we can use as long as we are not blocking any cars. This lot does at times get full. If these spots are not available any of the downtown parking is only a short walk to Maven. 

GREEN CIRCLE
CERTIFICATION

We are partnered with Green Circle Salons in order to recycle 95% of the beauty waste created by our salon! This has been a goal of Maven's for a long time and we are beyond excited to be making all of you feel beautiful while doing our part to keep our planet beautiful.

I HAVE ANOTHER QUESTION

For the fastest possible response, email Support@mavenhaircompany.com

Want to hear more about “The Maven Experience?” Check out our

NEW GUEST page!

Questions, Comments, or Concerns?

Send us an Email at: support@mavenhaircompany.com

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© Maven Hair Company Created by Rachel Petitt 

co-designed by Vannessa Houlihan

Photography by @focusedlensman