The Maven Team
We love what we do.
We've built a space that's warm, professional and genuinely helpful...where the service feels high level, but the vibe is always kind and low pressure.
Our team shows up prepared, listens closely, and offers expert guidance that actually makes sense not just for your features and hair, but for your life. From personalized looks to stylist matchmaking, every detail is tailored to fit your routine, your preferences and your goals.
If you've got a lot going on and you ned hair that just works...you're in the right place.
more
info
Where do I park?
Maven is located in the downtown area of Franklin just outside the center. There are public parking spots in front of the salon and in front of each of the 3 gas stations next to and across from us. There is also a small lot to the left of the building that we can use as long as we are not blocking any cars. This lot does at times get full. If these spots are not available any of the downtown parking is only a short walk to Maven.
Green Circle Certification
We are partnered with Green Circle Salons in order to recycle 95% of the beauty waste created by our salon! This has been a goal of Maven's for a long time and we are beyond excited to be making all of you feel beautiful while doing our part to keep our planet beautiful.
Prominent Salon In Franklin
Our History
When Maven opened, in 2016, Vannessa had two main focuses. First, designing an experience for guests that offered approachable luxury with unmatched relaxation & professionalism. Second, building a training program for new stylists and a culture that through education, self care, and support would help team members to fulfill their dream lives, whatever that looks like.
"Helping people to see, feel and believe in their best self is what it has always been all about a Maven. From the guests that walk through our door, our team & their families to the UPS man who delivers with a smile, our neighborhood friends who walk by, our fellow stylists and salon owners, others in our community. "
Maven is a place where community, kindness, luxury and beauty all come together to create something magical.
A few things to know before your visit
Loving Your Hair + Product Returns
We want you to love your hair and feel comfortable letting us know if something doesn’t feel right. If your cut or color differs from what was agreed upon during your consultation, please reach out within 7 days.
We’re happy to make the necessary adjustments at no additional charge. Because of the time and products involved.
For retail purchases, used products may be exchanged and unused products may be returned within 30 days.
Salon Comfort + Safety
We want Maven to feel relaxing, welcoming, and safe for everyone.
For everyone’s safety & comfort, children may not accompany guests on the salon floor or be left unattended in the waiting area.
To help maintain a relaxing environment, we ask that phones be silenced during services and calls kept brief. Please use headphones for speakerphone, video calls, or anything with audible sound.
Everyone is welcome at Maven and deserves to be treated with kindness and respect. Discriminatory or derogatory language or behavior toward our guests or team is not tolerated.
Clear + Transparent Pricing
A Green Circle fee is added to each appointment to support our salon recycling program and help reduce salon waste.
Color services include a standard amount of color. We use Vish to precisely weigh and track the color used for your service, helping us reduce waste while keeping pricing fair and personalized. Additional color charges may apply based on the amount needed, including for longer or thicker hair.
Additional charges may also apply for changes or additions to your scheduled services. Anything that changes your expected service total will always be discussed with you ahead of time.
Cancellations + Appointment Changes
We know life happens! We ask for at least 48 hours’ notice to cancel, reschedule, or shorten an appointment so we have the opportunity to offer that time to another guest.
Changes within 48 hours have a 30% rebooking fee; within 2 hours or missed appointments, 70%. Any fee is due before booking again.
We understand life happens. Fees are waived for occasional illness and emergencies, and we offer a one-time courtesy waiver as a courtesy for other unexpected late cancellations. The one time waiver is not applicable to missed appointments.
Changes on Our End
We take moving guest appointments seriously and understand the commitment you make when scheduling time with us. Outside of illness, medical needs or emergencies, we ask our team to provide at least 4 weeks’ notice when an appointment needs to be moved. If we need to make a change with less notice, we’ll do everything we reasonably can to accommodate and prioritize your rescheduled appointment.
Running Late
We know delays happen! If you’re running late, please let us know as soon as possible. Arriving more than 10 minutes late may mean adjusting your services or rescheduling your appointment so we don’t rush your experience or impact the next guest. If we’re unable to complete your appointment due to a late arrival, our 70% same-day cancellation fee may apply.
Our Commitment
We also do our best to keep your appointment running on time. If we’re running behind, we’ll let you know as far in advance as possible and do what we can to accommodate any scheduling conflicts. If our delay means you need to reschedule, all fees would be waived and your appointment will be rescheduled as quickly as we are able.
